Ainsley & Co
Wordpress Developer
Baltimore, MDSeptember 2018 - October 2018
Overview
Provided application and technical support for custom Windows-based systems, ensuring functionality met end-user requirements. Contributed to project development by supporting server administration, software upgrades, and Active Directory management.
Acted as technical project lead on multiple initiatives, maintained operational integrity of web applications, and tracked IT service requests using the HEAT ticketing system.
Key contributions
- Provided application and technical support for custom Windows-based systems, ensuring functionality met end-user requirements.
- Contributed to project development by supporting server administration, software upgrades, and Active Directory management.
- Acted as technical project lead on multiple initiatives, collaborating with stakeholders to align project goals and meet milestones.
- Maintained operational integrity of web applications by supporting IIS, ColdFusion development, and SQL server performance.
- Tracked and resolved IT service requests using the HEAT ticketing system.
