Yorktel
NET Developer
Silver Spring, MDDecember 2016 - February 2018
Overview
Collaborated with cross-functional teams to identify system needs, propose IT solutions, and improve service delivery across departments. Managed user access in Active Directory and acted as Disaster Recovery (DR) Administrator, overseeing monthly backups using Symantec Backup Exec and Veeam.
Analyzed system vulnerabilities on Windows Servers, implemented mitigation strategies, managed enterprise-wide tools such as Sophos, and completed formal training in ITIL and Windows Server Administration.
Key contributions
- Collaborated with cross-functional teams to identify system needs, propose IT solutions, and improve service delivery across departments.
- Created and maintained user access in Active Directory, ensuring proper role alignment and data security.
- Acted as Disaster Recovery (DR) Administrator, managing over 500 monthly backups using Symantec Backup Exec and Veeam.
- Analyzed system vulnerabilities on Windows Servers and implemented monthly mitigation strategies to reduce risk.
- Managed enterprise-wide tools such as Sophos for antivirus, mobile device management, and disk encryption.
- Completed formal training in ITIL and Windows Server Administration; earned ITIL certification.
