It Concepts, Inc
Full Stack Developer
Baltimore, MDAugust 2018 - June 2022
Client: Social Security Administration (SSA)Visit company website
Overview
Built three React applications from scratch, backed by .NET Core APIs and SQL databases. Enhanced an MVC project with responsive pages, new functionality, and usability improvements, and implemented administrative features and SSMS reports.
Delivered Section 508-certified projects, deployed code to Windows Server 2022, and implemented Windows authentication using PIV cards.
Key contributions
- Analyzed technical issues and system behavior to identify root causes and recommended long-term solutions, improving system stability and user experience.
- Installed and configured software systems and ensured all upgrades and patches were applied consistently to meet security and performance standards.
- Provided end-user support and training for new software tools and services, translating technical processes into user-friendly guidance.
- Researched and resolved complex hardware and software issues, often requiring cross-functional coordination and documentation of findings.
- Developed process documentation guides and technical manuals to support knowledge sharing and streamline internal workflows.
- Created detailed network diagrams using Visio, AutoCAD LT, and Wire CAD to support infrastructure planning.
- Maintained hardware and software inventories, ensuring accurate tracking and availability of essential IT resources.
